Cookie Policy
Last Updated: June 2025
This Cookie Policy explains how Nexoriahotelhouse Inc., located at 72 Water Street, Charlottetown, PE C1A 1A8, Canada, operating the Nexoriahotelhouse website and digital services (hereinafter referred to as "we", "us", or "our"), uses cookies and similar tracking technologies when you visit our website. This policy describes what cookies are, how and why we use them, the choices you have regarding their use, and how you can manage your preferences.
By continuing to browse or use our website, you acknowledge that you have read and understood this Cookie Policy. If you do not agree to our use of cookies, you may adjust your browser settings or use our consent management tool as described below.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, smartphone, or other device when you visit a website. They are widely used by website owners to make their websites work more efficiently, to improve user experience, and to provide reporting information.
Cookies set by the website owner (in this case, Nexoriahotelhouse Inc.) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your device both when it visits our website and when it visits certain other websites.
In addition to cookies, we may also use other similar tracking technologies such as web beacons (also called pixel tags or clear GIFs), local storage objects, and session storage. These technologies work in a similar way to cookies and allow us to monitor activity on our website and improve your user experience.
Cookies can be classified based on their duration:
- Session Cookies: These are temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate through our website.
- Persistent Cookies: These cookies remain on your device for a set period of time or until you delete them. They are used to remember your preferences and settings when you return to our website.
2. Why Do We Use Cookies?
Nexoriahotelhouse Inc. uses cookies and similar technologies for a variety of purposes, including but not limited to:
- Ensuring the proper functioning and security of our website.
- Remembering your preferences and personalizing your experience.
- Analyzing how visitors use our website so we can improve it.
- Delivering relevant advertisements and measuring the effectiveness of our marketing campaigns.
- Enabling social media features and integration.
- Complying with legal and regulatory requirements, including age-verification and responsible gambling obligations applicable to casino operations.
3. Types of Cookies We Use
We categorize the cookies we use into the following groups:
3.1 Essential / Strictly Necessary Cookies
These cookies are indispensable for our website to function properly. They enable core functionalities such as security, network management, and accessibility. Without these cookies, certain services on our website cannot be provided. Because they are strictly necessary, these cookies do not require your consent; however, you can disable them through your browser settings, which may affect how the website functions.
Examples of essential cookies we use include:
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __cflb | Cloudflare | Used for load balancing to distribute traffic across multiple servers and ensure website availability and performance. | Session |
| __cf_bm | Cloudflare | Used to distinguish between humans and bots to protect the website from malicious bot traffic and DDoS attacks. | 30 minutes |
| cf_clearance | Cloudflare | Stores the proof that the visitor has passed Cloudflare's security challenge, allowing access to the website. | 1 year |
| PHPSESSID / session_id | Nexoriahotelhouse Inc. | Maintains your active browsing session, enabling you to navigate between pages without losing your progress (e.g., reservation details). | Session |
| csrf_token | Nexoriahotelhouse Inc. | Protects against Cross-Site Request Forgery (CSRF) attacks by verifying that requests made to the server originate from our website. | Session |
| cookie_consent | Nexoriahotelhouse Inc. | Stores your cookie consent preferences to avoid displaying the consent banner on every visit. | 12 months |
| age_verified | Nexoriahotelhouse Inc. | Records that the user has confirmed they meet the minimum legal age requirements to access casino-related content, in compliance with Canadian gaming regulations. | Session / 30 days |
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often, how long visitors spend on each page, and whether visitors encounter any error messages. All information collected by these cookies is aggregated and therefore anonymous. This data helps us understand and improve the performance of our website. These cookies require your consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics (Google LLC) | Registers a unique ID used to generate statistical data on how visitors use the website. Used to distinguish unique users. | 2 years |
| _ga_[ID] | Google Analytics (Google LLC) | Used by Google Analytics 4 to persist session state and track unique user sessions across visits. | 2 years |
| _gid | Google Analytics (Google LLC) | Registers a unique ID used to generate statistical data on how visitors use the website. Resets every 24 hours. | 24 hours |
| _gat / _gat_UA-XXXXXXXX | Google Analytics (Google LLC) | Used to throttle request rate and limit the collection of data on high-traffic websites. | 1 minute |
| _gac_[ID] | Google Analytics (Google LLC) | Contains campaign-related information for the user. If you have linked your Google Analytics and Google Ads accounts, this cookie is read by Google Ads. | 90 days |
Google Analytics is operated by Google LLC, based in the United States. Data collected through Google Analytics may be transferred to and processed in the United States. Google complies with the EU-U.S. Data Privacy Framework and employs standard contractual clauses. For more information, please visit Google's Privacy Policy.
3.3 Functional Cookies
Functional cookies allow our website to remember choices you have made in the past and to provide enhanced, personalized features. For example, they may remember your language preference, the room type you previously viewed, or your loyalty program login status. These cookies require your consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| lang_pref | Nexoriahotelhouse Inc. | Stores the user's selected language preference for future visits. | 12 months |
| currency_pref | Nexoriahotelhouse Inc. | Remembers the user's selected currency for displaying room rates and prices. | 12 months |
| recent_searches | Nexoriahotelhouse Inc. | Stores recently searched dates and room types to streamline the booking process on return visits. | 30 days |
3.4 Marketing and Advertising Cookies
These cookies are used to track visitors across websites in order to display advertisements that are relevant and engaging for individual users. They also help us measure the effectiveness of our advertising campaigns and limit the number of times you see an advertisement. These cookies are set by our advertising partners and require your explicit consent. Refusing these cookies will not affect the functionality of our website, but it may mean that the advertisements you see will be less relevant to your interests.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta Platforms, Inc. (Facebook Pixel) | Used by Meta (Facebook) to deliver a series of advertisement products, such as real-time bidding from third-party advertisers. Tracks user behavior across the web to measure ad performance. | 90 days |
| _fbc | Meta Platforms, Inc. (Facebook Pixel) | Used to store the last visit for ad click attribution purposes and to track conversions from Facebook Ads. | 90 days |
| fr | Meta Platforms, Inc. | Used by Facebook to deliver advertising, measure and improve the relevance of ads, and track conversions across devices. | 90 days |
| _gcl_au | Google Ads (Google LLC) | Used by Google AdSense to experiment with advertisement efficiency across websites using their services. Stores and tracks conversions. | 90 days |
| IDE | Google DoubleClick (Google LLC) | Used by Google's DoubleClick to register and report a user's actions after viewing or clicking one of the advertiser's ads, for the purpose of measuring campaign effectiveness and presenting targeted ads. | 1 year |
| NID | Google LLC | Stores user preferences and other information, including preferred language, the number of search results to display, and whether to activate Google's SafeSearch filter. Also used for advertising personalization. | 6 months |
| _tt_enable_cookie / _ttp | TikTok Inc. (TikTok Pixel) | Used by TikTok to track visitor behavior on the website to measure the effectiveness of advertising on TikTok and to optimize targeting of TikTok ads. | 13 months |
| ads_prefs | X Corp. (Twitter/X Pixel) | Stores advertising preferences and tracks ad interactions for conversion measurement on the X (formerly Twitter) advertising platform. | 5 years |
Please note that our marketing cookies may involve the transfer of personal data to third parties located outside of Canada, including the United States and the European Union. These transfers are conducted in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.
4. Cloudflare Services
Our website uses services provided by Cloudflare, Inc. (101 Townsend St., San Francisco, CA 94107, USA) to ensure the security, speed, and reliability of our digital infrastructure. Cloudflare acts as a reverse proxy between our visitors and our web servers, which means all traffic to our website passes through Cloudflare's network.
Cloudflare may place cookies on your device for the following purposes:
- Security: To identify and block malicious traffic, bots, and potential DDoS attacks.
- Performance: To optimize content delivery through Cloudflare's global Content Delivery Network (CDN).
- Load Balancing: To distribute incoming requests across multiple servers to maintain uptime and responsiveness.
The data processed by Cloudflare may include your IP address, browser type, operating system, referring URLs, and device information. For more information about how Cloudflare processes data, please refer to Cloudflare's Privacy Policy.
5. Cookies and Responsible Gambling
As a hotel-casino operation, Nexoriahotelhouse Inc. has specific obligations under Canadian gaming regulations to promote responsible gambling practices. We use certain cookies and technologies to:
- Verify that visitors to casino-related sections of our website meet the legal minimum age requirements under the laws of Prince Edward Island and Canada.
- Remember self-exclusion or responsible gambling preferences that users have set, in order to prevent access to certain content where applicable.
- Support session limits and display reminders in accordance with applicable gaming authority guidelines.
These cookies may be treated as essential cookies where required by law or regulatory authority. If you have any questions about our responsible gambling measures and how they interact with our data practices, please contact us at privacy@nexoriahotelhouse.com.
6. Your Cookie Consent
When you first visit our website, you will be presented with a cookie consent banner that provides you with the following options:
- Accept All Cookies: You consent to the use of all categories of cookies, including analytics, functional, and marketing cookies.
- Reject Non-Essential Cookies: Only strictly necessary cookies will be activated. No analytics, functional, or marketing cookies will be placed without your further consent.
- Manage Preferences: You may choose to enable or disable specific categories of cookies individually, allowing you to customize your cookie experience.
Your consent choices will be stored in a cookie (e.g., cookie_consent) for a
period of twelve (12) months. After this period, or if you clear your browser cookies, you
will be asked for your consent again upon your next visit.
Withdrawing your consent for non-essential cookies will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.
You have the right to withdraw your consent at any time. You can do so by clicking the "Cookie Settings" link available in the footer of our website or by adjusting your browser settings as described in Section 7 below.
Our use of cookies and the collection of personal data through cookies is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the provincial privacy legislation of Prince Edward Island. We are committed to obtaining meaningful and informed consent before placing any non-essential cookies on your device.
7. How to Manage and Control Cookies
You have several options for managing and controlling cookies placed on your device:
7.1 Our Cookie Consent Tool
You can update your cookie preferences at any time by accessing the Cookie Settings panel available in the footer of every page on our website. This tool allows you to opt in or opt out of each cookie category individually.
7.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only first-party cookies, or to alert you when a cookie is being placed. Please note that disabling cookies may affect the functionality of our website and may prevent you from accessing certain features, such as completing a room booking or accessing your account.
For information on how to manage cookies in commonly used browsers, please refer to the following resources:
7.3 Opting Out of Analytics Cookies
To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-Out Browser Add-On provided by Google. This add-on prevents the Google Analytics JavaScript from sharing information about your website visits with Google Analytics.
7.4 Opting Out of Marketing and Advertising Cookies
You can opt out of interest-based advertising from participating companies through the following industry opt-out platforms:
- Digital Advertising Alliance of Canada (DAAC) — YourAdChoices.ca
- Network Advertising Initiative (NAI) Opt-Out Tool
- European Interactive Digital Advertising Alliance (EDAA) — YourOnlineChoices
- To opt out of Meta (Facebook) advertising cookies, visit Facebook Ad Preferences.
- To opt out of Google advertising cookies, visit Google Ad Settings.
Please note that opting out of interest-based advertising does not mean you will stop seeing advertisements. You may still receive generic (non-targeted) advertisements.
7.5 Do Not Track (DNT)
Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Our website does not currently respond to DNT signals. However, you can use the cookie management options described in this section to control how your data is collected and used on our website.
8. Third-Party Cookies and External Links
Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or cookie practices. When you leave our website, we encourage you to read the privacy and cookie policy of every website you visit.
Third-party cookies placed on our website are governed by the respective third parties' privacy and cookie policies. We encourage you to review these policies to understand how your data is processed:
9. Data Transfers
Some of the cookies and tracking technologies used on our website may result in the transfer of personal data to countries outside of Canada, including the United States. While these countries may have different privacy standards than those applicable in Canada, we take steps to ensure that such transfers are conducted lawfully and that appropriate safeguards are in place, including reliance on standard contractual clauses, adequacy decisions, or other recognized legal mechanisms under PIPEDA and applicable Canadian privacy law.
10. Children's Privacy
Our website, including its casino-related sections, is not intended for use by individuals under the age of 19 (the legal gambling age in Prince Edward Island) or under the applicable minimum age in their jurisdiction. We do not knowingly use cookies to collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at privacy@nexoriahotelhouse.com so that we can take appropriate action.
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, applicable law, our business operations, or to provide greater transparency. Any changes we make will be posted on this page with an updated "Last Updated" date at the top of the policy. Where the changes are material, we will take reasonable steps to notify you, for example by displaying a prominent notice on our website or by re-requesting your cookie consent.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and related technologies.
12. Relationship to Our Privacy Policy
This Cookie Policy should be read in conjunction with our Privacy Policy, which provides further information about how Nexoriahotelhouse Inc. collects, uses, discloses, and protects your personal information in accordance with applicable Canadian privacy legislation, including PIPEDA. Your rights with respect to your personal data — including your right to access, correct, and request the deletion of your personal information — are described in detail in our Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies and tracking technologies, please contact our Privacy Officer at:
- Legal Entity: Nexoriahotelhouse Inc.
- Address: 72 Water Street, Charlottetown, PE C1A 1A8, Canada
- Email: privacy@nexoriahotelhouse.com
We are committed to addressing your inquiries promptly and in accordance with our obligations under applicable Canadian privacy law. You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
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Office of the Privacy Commissioner of Canada
30 Victoria Street, Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
www.priv.gc.ca